COLLECTProactively collect reviews from happy clients.
PUBLISHPublish reviews on your agent profile page where they are easy for your prospects to find online. view example
SHAREShare your reviews on your website and social media pages.
3 Easy Ways to Grow Your Business with RefGo
Get More LeadsMake sure your prospects find you when they check you out online.
View this example and look for Jason Cook’s RefGo page (usually #1).
Close More ProspectsOnce your prospects have found you online, make sure you give them the great reviews they need to choose you versus other agents.
View this example
Generate More ReferralsShare your reviews with clients and partners on a regular basis and invite them to share your reviews with anyone they know who needs an agent.
Check out These Great Features
Get found when prospects look for you on Google
Make sure your reviews are easy to read on smartphones and tablets
Make it easy for clients to review you by eliminating signup or login
Reply to reviews to show your appreciation
Find and fix client concerns before reviews are published
Include your reviews on other websites using our widget
Share your reviews on social media sites like Facebook and Twitter
Track your profile page activity
Get more leads at open houses by sharing your reviews on an iPad
Get more referrals by sharing your reviews with clients and partners
Include a video, photos, your website, social media pages, preferred vendors, and more on your profile page
Choose a custom cover photo to personalize your profile page
Our cloud-based solution works effortlessly across all your devices with no software to install or maintain
You never know about the phone call you didn't get.
Why You Need Online Reviews
Consumers who use online reviews to evaluate local businesses.
BrightLocal Local Consumer Review Survey 2014
Consumers that say they trust online reviews as much as personal recommendations [word of mouth].
BrightLocal Local Consumer Review Survey 2014
Consumers that say they will consider using online recommendations next time they choose an agent.
National Association of Realtors (NAR)
If you provide a service or sell a product and you are not reviewed, you might as well not exist.
New York Times, Sep 22, 2013
The NAR reports that the two most important factors used by buyers and sellers to select an agent are reputation and trust. Before the Internet, you invested thousands of offline marketing dollars establishing and maintaining your personal brand and reputation in the real world. On the Internet, where consumers use reviews for everything from books and restaurants to plumbers and dentists, the rules have changed. Now, rightly or wrongly, your brand and reputation are determined largely by the quality and quantity
of client reviews that consumers can find and read about you online. Put simply, your reviews are your brand and reputation online. They are word of mouth advertising in the Internet age. And, increasingly, table stakes for getting an in-person meeting with a prospect.
Still not convinced? Think about it. If a friend recommends a plumber or dentist, what's the first thing most consumers will do these days? Most under the age of 50, and many older, will open their laptop, grab their tablet or pick up their smartphone and look for reviews on the recommended business. They want to see what other people think about the business recommended by their friend. Google refers to this as the "Zero Moment of Truth." Google your own name. What you see is your brand in the online world. Are you happy with it?
Without reviews, you are invisible to the growing number of consumers who use reviews to find and compare real estate agents before they call. With reviews, you are perfectly positioned to be found, considered and called by online consumers looking for an agent. Even better, you can gain a significant early adopter advantage by embracing reviews right now, before other agents in your markets realize the playing field has changed.
Once you understand the importance of reviews in establishing and managing your brand and reputation online, what do you do next? You're busy managing your business – how will you possibly find the time to systematically collect, publish and share your reviews online? The easy answer is you don't. Instead, you let us do it for you. Read on to learn more about our full-service solution for client review management or
start today.Read MoreRead Less
Malcolm Lewis, Founder/CEO RefGo
Frequently Asked Questions
I have reviews on Zillow, Facebook, Yelp, etc. Do I still need RefGo?
Yes. RefGo complements other review sites. Here's why:
1) You're in control of your online brand and reputation, not a third-party review site that doesn't care about you;
2) You get more reviews because we proactively request reviews for you versus the traditional wait-and-hope approach;
3) You make it much easier for clients to review you because our proactive approach eliminates the need for your clients to sign up or log in.
Do you really do everything for me?
Yes. We collect reviews for you while you manage your business.
What client information do you need to collect reviews for me?
Just name and email. Eg: John Doe, email@example.com
Do you keep my client information private and secure?
Yes. We never share your client information. We'd be out of business if we violated our customers' trust.
How do you collect reviews?
We send a tracked email request to your client on your behalf, asking them to recommend and review you. It takes them less than a minute and they do not have to sign up or log in to RefGo. We automatically re-request reviews once a month until your client submits a review or clicks the Don't Ask Me Again button in the request email. You can remove a client from the request list any time.
Are your emails CANSPAM compliant?
Yes. All our emails are 100% CANSPAM compliant.
Will you tell me when I get a new review?
Yes. We'll send you an email alert each time you get a new client review. You can than share it across your sphere of influence via email and social media.
Will consumers find my reviews on search engines like Google?
Yes. Search engines like Google love client reviews. Your RefGo page will be very easy for consumers to find online.
Will consumers be able to view my reviews on mobile devices?
Yes. We have specifically designed RefGo pages to look great on any device, from smartphones and tablets to laptops and desktops.
Can I share my reviews on other websites?
Yes. It takes just a few lines of code to add our review widget to another website. Contact us when you're ready.
Can I share my RefGo page on social media sites like Facebook?
Yes. We provide a short URL that lets you share your RefGo page any time on any website, including social media sites like Facebook and Twitter.
Can I share individual reviews on social media sites like Facebook?
Yes. You can share any individual review any time on any website, including social media sites like Facebook and Twitter.
Can I change the info on my RefGo page?
Yes. Any time. Just tell us what changes you want and we'll make them in 24 hours or less. You can also do it yourself if you prefer.
Who is RefGo?
We are a small team of tech savvy online marketing experts with many years of experience connecting consumers and local service professionals online. We're located in sunny Newport Beach, CA.
What happens if I have questions or problems?
We provide a customer service portal that is staffed 24x7 by RefGo customer service professionals. You can also contact us any time with questions or issues you'd rather not post on the customer service portal.
Got any other questions? Please contact us and we'll get back to you with in 24 hours.